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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catrina Cooley

February 27, 2026

5  out of  5
rating by Catrina Cooley
"Rachael Bowling always responds to you right away when you need something. She takes really great care of her customers. I would recommend her to all my friends and family! See Rachael today for all of your insurance needs!"
We responded:
"Thank you Catrina! We strive to respond quickly and professionally whether by phone, text, virtual or email."
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Aaron Carey

January 10, 2026

1  out of  5
rating by Aaron Carey
"Unprofessional"
We responded:
"Looks like you have never had a policy, quote or noted conversation with our agency. We strive for the highest level of professionalism. If you have specific details of where you feel that didn’t happen I welcome you to reach out to me personally."
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Trinity Ellis

January 3, 2026

1  out of  5
rating by Trinity Ellis
"Very unprofessional!"
We responded:
"I think you may have the wrong agency. No one here has any record or recollection of any interaction with you. Please feel free to communicate directly with me or stop into our office in Scottsburg Indiana."
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Winston’s mom

January 3, 2026

1  out of  5
rating by Winston’s mom
"The main problem I have with this specific State Farm, is when I have left a message they do not contact back, and to me I feel like that’s very unprofessional. And it was a normal business hour between the hours of 9 to 5, so I don’t understand why One cannot return a phone call."
We responded:
"We check messages throughout the day and at a minimum 3 times a day. Mid-morning. Mid-afternoon and before we close. We respond immediately following listening to the messages. We also offer texting, email, on-line, app, virtual and in person service. Additionally we hire an after hours service so our customers can call 24x7."
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greg couch

December 17, 2025

5  out of  5
rating by greg couch
"Been with Bob and State Farm Auto and home insurance for many years. Bob and his Staff have always taken care of anything we needed"
We responded:
"Thank you Greg! We strive to provide professional, efficient, modern and personalized service."
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H. White

December 6, 2025

5  out of  5
rating by H. White
"Great service!"
We responded:
"Thank you very much!"
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Geri Richie

November 20, 2025

5  out of  5
rating by Geri Richie
"Extremely Good!"
We responded:
"Thanks for your review...I finally figured out how to reply 😂"
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Ashley

October 31, 2025

5  out of  5
rating by Ashley
"Free pic"
We responded:
"Thank you Ashley!"
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James Tibbs

October 16, 2025

5  out of  5
rating by James Tibbs
"Always great service, not pushy, gives you option and lets you make your own decisions. We have our home, vehicles, Boat, RV and more. We recommend it."
We responded:
"Thank you James for your review! It is a privilege to help with your insurance needs."
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Estefani Herrera

September 27, 2025

5  out of  5
rating by Estefani Herrera
"Great service!"
We responded:
"Thank you for your review Estefani! We strive to provide efficient modern and personalized service."
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Joey Payne

September 27, 2025

5  out of  5
rating by Joey Payne
"Bob Ward is the man! Does insurance right!"
We responded:
"Thank you for your review Joey! We want to be the friends you bring your friends to for insurance."
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Keshia Reno

September 27, 2025

5  out of  5
rating by Keshia Reno
"Always kind, love that they provide free seasonal souvenir photos at events. Great customer service."
We responded:
"Thank you Keshia! We love our community and enjoyed you stopping by our booth!"
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Jake Mullins

September 27, 2025

5  out of  5
rating by Jake Mullins
"Friendly service"
We responded:
"Thanks for stopping by Jake! Looking forward to listening to you!"
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Jared Lucas

September 27, 2025

5  out of  5
rating by Jared Lucas
"Best insurance company around!!"
We responded:
"Thank you Jared! Our team strives to be the place you bring our friends to for insurance!"
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Lydia Luedeman

September 27, 2025

5  out of  5
rating by Lydia Luedeman
"Always love taking a cute picture with family and friends! Such nice people!!"
We responded:
"Thank you Lydia, we enjoyed you stopping by!"
Profile photo of Amanda Majchrzak

Amanda Majchrzak

September 23, 2025

5  out of  5
rating by Amanda Majchrzak
"Great team to work with—professional, responsive, and always looking out for their clients' best interests."
We responded:
"Thank you for your review Amanda! Our team organically developed: “ We strive to be a genuine and professional team that provides efficient, modern and personalized service to our customers.”"
Profile photo of Angela Palmer-Sipe

Angela Palmer-Sipe

August 9, 2025

5  out of  5
rating by Angela Palmer-Sipe
"I can't Thank Bob Ward state farm and his team enough for all their dedication and hard work to their customers. They were there for us through every step of a tough situation. I especially want to thank Lisa for calling me and talking to me on the phone to let me know that they were there to help us every step of the way. She really eased my mind and at that point I knew I had the best insurance company I could have!! I would recommend them to absolutely everyone I know!!"
We responded:
"Angela, thank you for your encouragement! Our team considers it a genuine privilege to help our customers by easing the stress of difficult life events and recover from the unexpected."
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Kirk Hardin

July 26, 2025

5  out of  5
rating by Kirk Hardin
"Bob Ward State Farm showed up at our local farmers market and sponsored kiddie day! This was a super fun event and they offered a photo booth! Very fun event and great way to be a pillar in our community!"
We responded:
"Thank you Kirk! We love our community!"
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Darrell Amburgey

July 26, 2025

5  out of  5
rating by Darrell Amburgey
"It was a great experience"
We responded:
"Thank you Darrell! Our team strives to be genuine, professional and efficient."
Profile photo of Kari Jacob

Kari Jacob

July 26, 2025

5  out of  5
rating by Kari Jacob
"Bob and his team are a wonderful addition to the community! Highly recommend!"
We responded:
"Thank you Kari! We love our community!"
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Tiffani Collins

July 26, 2025

5  out of  5
rating by Tiffani Collins
"They were really nice"
We responded:
"Thank you Tiffani! Your review means a lot!"
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willywonka3186 gaming

July 26, 2025

5  out of  5
rating by willywonka3186 gaming
"Absolute pleasure talking insurance options and routes we could go as a business."
We responded:
"Your zoo is truly amazing! Thank you for your review!"
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Brenda Green

July 26, 2025

5  out of  5
rating by Brenda Green
"Aubrey is awesome! From Girl Scouts of Kentuckiana."
We responded:
"Thank you Brenda! Our team strives to be the friends you bring your friends to for insurance."
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Tammy Harbert

July 26, 2025

5  out of  5
rating by Tammy Harbert
"Super sweet"
We responded:
"Thank you very much Tammy!!"
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Blake and Hannah Hatton

July 26, 2025

5  out of  5
rating by Blake and Hannah Hatton
"Bob Ward is a great addition to the community!"
We responded:
"Thank you both! We love our community❤️"