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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

LeAnn Colwell

March 13, 2023

5  out of  5 rating by LeAnn Colwell
"The entire office staff is so nice! Thank you Daniele and Rachael!"

Katie cox

March 9, 2023

5  out of  5 rating by Katie cox
"Amazing customer service from the office staff after recent storm damage. I can't say enough about how they went above and beyond to make sure my family and property were kept safe and secure."

Kelly Spicer

March 2, 2023

5  out of  5 rating by Kelly Spicer
"I would highly recommend Bob Ward and the people who work for him. Not only did he save me a ton of money on my insurance but when my truck broke down on the side of the interstate I called his office and they had a tow truck out to get me in no time. The ladies that work for him are nice, friendly, know their job and don’t act like you’re a hassle. If you are looking to save money and feel like your in good hands give Bob a call cause they really are like a good neighbor!!"

Raymond Schafer

January 27, 2023

5  out of  5 rating by Raymond Schafer
"Just signed up for auto insurance with Bob Ward. They are great to work with. Questions were answered clearly. They were very forthcoming with information so I could understand well what my policy includes. I feel confident that if I need to file a claim they will be there to help me get the services I need."

SmallTown USA

January 5, 2023

5  out of  5 rating by SmallTown USA
"I wanted everyone that is checking reviews for car insurance to know that Rachael at Bob Ward State Farm Insurance on McClain in Scottsburg Indiana , is absolutely amazing ! She is very efficient , understands time sensitive issues , patient , reliable ! Rachael takes her job as an insurance agent very seriously and makes helping you a priority . Rachael even got me a 6 month deal that was cheaper than Safe Auto , I was very happy with her ! Thanx again Rachael at State Farm in Scottsburg Indiana 💜💜💜"

Rick Jessie

December 15, 2022

5  out of  5 rating by Rick Jessie
"Always there to help me when I call and a pleasure to talk to. Their service is outstanding."

Amanda Jackson

December 3, 2022

5  out of  5 rating by Amanda Jackson
"Thank you for the kindness and wonderful experience."

Kayla Mullins

December 3, 2022

5  out of  5 rating by Kayla Mullins
"State Farm never disappoints! I love the friendly customer service from the entire staff, how much money they have saved my family and me. And especially how Bob always makes the time within his busy schedule to capture pictures of us at multiple events within our community!"

Todd Pulliam

December 1, 2022

5  out of  5 rating by Todd Pulliam
"Bob and his team do a great job! My parents had their auto and homeowners with State Farm for many years and now I do too. The staff is always prompt, helpful and answers any questions I may have thoroughly. I also have a couple of collector vehicles I insure with them and the rates are great. Be sure to give them a call or visit if you’re in need of insurance!"

Janie Wampler

November 24, 2022

5  out of  5 rating by Janie Wampler
"Bob Ward’s office has done a wonderful job for us and our insurance needs! They are very professional, kind, helpful, and knowledgeable regarding all of our personal needs! I would definitely recommend them to all our family and friends! Thank you for all your help and support!"

Jena Giles

November 23, 2022

5  out of  5 rating by Jena Giles
"The staff was so friendly, professional and responsive to our needs! Danielle especially was a joy to work with. 😀"

Jessica Campbell

November 21, 2022

1  out of  5 rating by Jessica Campbell
"I hit two deer one went under my car an claims will not look at the work done to car an receipt or take two mechanics at two different places stating that my car was fine on day of hit bc it just left shop their going against me with a body shop that didn’t just blow my tire but as well blew my motor I got video but State Farm claim department will not even contact an them nice people in the offices will do nothing but state how busy they are even tho I’ve bn out of car for over 3 weeks I’ve pay good to have insurance I pay more I thought for good company which isn’t true I’m good driver no tickets or wrecks that’s my fault but I’m treated as a lier i feel it’s the worst experience I’ve had with my own company"

John Vanover

November 18, 2022

5  out of  5 rating by John Vanover
"Extremely personable and truly cares about clients. Not to mention, great rates!"

Barbara Heuer

November 15, 2022

5  out of  5 rating by Barbara Heuer
"We have been with Bob ward State Farm for a number of years. They are always so great. Daniele is so friendly and super helpful. They are all awesome."

Jason Smith

November 15, 2022

5  out of  5 rating by Jason Smith
"Great people that take care of your insurance needs."

Matt Feathers

November 14, 2022

5  out of  5 rating by Matt Feathers
"The team at Bob Ward State Farm are a very friendly and helpful team! They are very responsive and attentive to their customers! Thank you Bob and Team!"

Eddie

November 11, 2022

5  out of  5 rating by Eddie
"Great insurance with smiling faces"

Alisha Mills

November 7, 2022

5  out of  5 rating by Alisha Mills
"Major Savings by switching to State Farm. Daniele was extremely helpful and broke down and explained everything because let’s be honest normally we all just say yes, okay and don’t really understand everything when it comes to liabilities and amounts for each thing and what they mean. 5 out of 5 would recommend Bob Wards office it was evident they provide great service because they were extremely busy. I even said I would come and work with them."

McGinnis Jason

October 22, 2022

5  out of  5 rating by McGinnis Jason
"The easiest way to feel taken care of! Daniele was such a huge help. I was worried about getting insured and she and the folks at Bob Ward State Farm really took care of me and eased my mind. Thank you guys again!"

Isaac Everitt

October 11, 2022

5  out of  5 rating by Isaac Everitt
"Great guy!"

Melissa Dunn

October 3, 2022

5  out of  5 rating by Melissa Dunn
"Great help good people I love knowing people personally fast and easy no problems when you need help"

Bonnie Purvis

September 22, 2022

5  out of  5 rating by Bonnie Purvis
"Bob Ward State Farm are the best people to work with. They have your best interest at heart and r always striving to make your experience the best it can be. They r always pleasant to talk to and to help u through any issues that might arise. I will never go with anyone else. Thank u for the excellent service."

Jessica Campbell

September 16, 2022

5  out of  5 rating by Jessica Campbell
"Great customer service and hometown feel!"

Max M

September 16, 2022

5  out of  5 rating by Max M
"Rachael does a great job to get you the coverage you need at the best price!"

Tonia Parker

September 9, 2022

3  out of  5 rating by Tonia Parker
"Ok place"