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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Winston’s mom

Winston’s mom

November 8, 2024

2  out of  5
rating by Winston’s mom
"The main problem I have with this specific State Farm, is when I have left a message they do not contact back, and to me I feel like that’s very unprofessional. And it was a normal business hour between the hours of 9 to 5, so I don’t understand why One cannot return a phone call."
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Jeanan Joseph

October 25, 2024

5  out of  5
rating by Jeanan Joseph
"Been coming to Austin for 3 years of Halloween and they go way above and beyond for the community. Thank you!!"
We responded:
"Thanks for letting us know Jeanan! We love and enjoy our community. Thank you for being an essential part!"
Profile photo of Sahara Crowe

Sahara Crowe

October 19, 2024

5  out of  5
rating by Sahara Crowe
"Cute pictures and fast service."
We responded:
"Thank you Sahara! We are happy it was a good experience for you."
Profile photo of Denise Babore

Denise Babore

October 10, 2024

5  out of  5
rating by Denise Babore
"I just moved to the area and was needing some insurance for my car and home. I had used State Farm in the past so I decided to call the local State Farm office in Scottsburg. I got the best service from the ladies in the office, especially Kayla who was also new to the office. It has been a great experience and I highly recommend Bob Ward's office for all your insurance needs."
We responded:
"Thank you Denise! The team strives for genuine and professional service."
Profile photo of Olivia Fryfogle

Olivia Fryfogle

September 3, 2024

5  out of  5
rating by Olivia Fryfogle
"Rachael is amazing at her job! Always going above and beyond to help."
We responded:
"Thank you Olivia! She is indeed amazing at her job!"
Profile photo of Ralyssa Burton

Ralyssa Burton

July 6, 2024

5  out of  5
rating by Ralyssa Burton
"Fun times at the fair"
We responded:
"So glad we could be part of the fun! Thank you for the review!"
Profile photo of Amber Sampson

Amber Sampson

July 5, 2024

5  out of  5
rating by Amber Sampson
"Have always been great to work with"
We responded:
"Thank you Amber! The team tells me all the time they strive to be genuine while providing professional service."
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Rex Robinson

July 5, 2024

5  out of  5
rating by Rex Robinson
"Great people"
We responded:
"Thank you for your review and kind words Rex."
Profile photo of Jess Beavers

Jess Beavers

July 5, 2024

5  out of  5
rating by Jess Beavers
"Met him at the Scott Co 4H fair, he was so nice to meet. He snapped a pic of my little family and printed it off for us to take home. Was so nice!!"
We responded:
"Thank you for your review Jess! You have a lovely family!"
Profile photo of Josh Whitehead

Josh Whitehead

July 5, 2024

5  out of  5
rating by Josh Whitehead
"😀😀😀"
We responded:
"Thank you for the review and the 😃😃😃 Josh!"
Profile photo of Tina Coyle

Tina Coyle

July 5, 2024

5  out of  5
rating by Tina Coyle
"Danielle was very friendly and sweet"
We responded:
"Thank you Tina! Our Bob Squad is the best!"
Profile photo of Abby Johanningsmeier

Abby Johanningsmeier

July 5, 2024

5  out of  5
rating by Abby Johanningsmeier
"Very kind and quick work!"
We responded:
"Thank you Abby! The team strives for that."
Profile photo of Dennis Thomas

Dennis Thomas

July 4, 2024

5  out of  5
rating by Dennis Thomas
"Friendly employees at all public events love the family photos Thank you all"
We responded:
"Thanks Dennis. You have a cool family!"
Profile photo of Kara Robison

Kara Robison

July 4, 2024

5  out of  5
rating by Kara Robison
"Super nice people!"
We responded:
"Thank you Kara! We strive to be the friends you bring your friends to for insurance (and a good Fair experience)😃"
Profile photo of Amber Williams

Amber Williams

July 4, 2024

5  out of  5
rating by Amber Williams
"Such a blessing to have Bob in our community!"
We responded:
"Thank you Amber! It is a blessing to be here."
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Taylor Griffin

July 4, 2024

5  out of  5
rating by Taylor Griffin
"Great service!"
We responded:
"Thank you Taylor! Our team strives to deliver best in class service."
Profile photo of Chancela Pruett

Chancela Pruett

July 4, 2024

5  out of  5
rating by Chancela Pruett
"Fast and friendly"
We responded:
"Thank you Chancela! The Bob Squad strives for this!"
Profile photo of Tiffani Collins

Tiffani Collins

July 4, 2024

5  out of  5
rating by Tiffani Collins
"They were really nice"
We responded:
"Thank you Tiffani! Your review means a lot!"
Profile photo of Xander Richie

Xander Richie

July 3, 2024

5  out of  5
rating by Xander Richie
"It was amazing"
We responded:
"Thank you Xander the entire Bob Squad loves hearing that!"
Profile photo of brayden konkler

brayden konkler

July 3, 2024

5  out of  5
rating by brayden konkler
"Amazing experience"
We responded:
"We love hearing that Brayden. Thanks so much!"
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Jennifer Hensley

July 3, 2024

5  out of  5
rating by Jennifer Hensley
"Amazing"
We responded:
"We love to hear that! Thank you Jennifer!"
Profile photo of Shea & Shawn Harbert

Shea & Shawn Harbert

July 3, 2024

5  out of  5
rating by Shea & Shawn Harbert
"There were so great and perfect pictures we love them every year through and through"
We responded:
"Thank you Shea & Shawn! We enjoyed seeing you again!"
Profile photo of Alyssa Bray

Alyssa Bray

July 3, 2024

5  out of  5
rating by Alyssa Bray
"Love it! Very good"
We responded:
"Thank you Alyssa!"
Profile photo of Macy Baker

Macy Baker

July 3, 2024

5  out of  5
rating by Macy Baker
"We love inside out, thank you!"
We responded:
"It is a favorite for sure. Thank you Macy!"
Profile photo of Chris Sego

Chris Sego

July 3, 2024

5  out of  5
rating by Chris Sego
"Super friendly, very helpful people Pics at fair are always awesome"
We responded:
"Thank you Chris! We strive to be the friends you bring your friends to for insurance."